Privacy Policy – Snows Floor Service
Effective Date: May 27, 2026
Snows Floor Service respects your privacy and is committed to protecting the information you provide through our website, forms, and communication channels. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
- Name
- Phone number
- Email address
- Business name
- Property address
Service Information
- Requested services
- Square footage estimates
- Scheduling preferences
- Property details related to service requests
Website Usage Information
- Browser type
- Device information
- IP address
- Pages visited on our website
2. How We Use Your Information
Snows Floor Service may use collected information to:
- Respond to quote requests
- Schedule walkthroughs and services
- Send invoices or service updates
- Improve customer support
- Improve website functionality
- Communicate regarding appointments or promotions
We only collect information necessary to operate and improve our services.
3. Customer Communication
By submitting your contact information through our website, you consent to being contacted by Snows Floor Service through:
- Phone calls
- Text messages
- Emails
These communications may relate to:
- Quotes
- Scheduling
- Service updates
- Billing
- Customer support
You may request to stop promotional communications at any time.
4. Information Sharing
Snows Floor Service does not sell, rent, or trade customer information to third parties.
Information may only be shared with trusted service providers when necessary to operate the business, including:
- Payment processors
- Scheduling software
- CRM systems
- Website hosting providers
These providers are expected to protect customer information.
5. Payments & Security
Payment information is processed through secure third-party payment providers. Snows Floor Service does not directly store full credit card information on our servers.
We take reasonable precautions to protect customer information, but no online transmission or storage system can be guaranteed 100% secure.
6. Cookies & Website Tracking
Our website may use cookies or analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
You may disable cookies through your browser settings.
7. Third-Party Services
Our website may include links or integrations with third-party services such as:
- Jobber
- Payment providers
- Social media platforms
Snows Floor Service is not responsible for the privacy practices of third-party websites or services.
8. Data Retention
We may retain customer information for:
- Business operations
- Record keeping
- Legal compliance
- Customer service purposes
Information no longer required may be securely deleted.
9. Children's Privacy
Our services are intended for business and commercial use. We do not knowingly collect personal information from children under 13 years old.
10. Changes to This Policy
Snows Floor Service reserves the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.
11. Contact Information
If you have questions regarding this Privacy Policy, please contact:
Snows Floor Service
Phone: (601) 348-1512
Service Area: Florence, Hattiesburg, Laurel, Petal, Columbia, and surrounding Mississippi areas.